Our Promise

At Luster we provide a personal and professional service from your initial consultation to delivery and set-up (If needed). Our clients expect a high level of service and customer care, which is why we are committed to excellence. We ensure that every one of our products is created with you as an individual in mind.

We are makers of all types of occasion cakes such as birthdays, weddings, anniversaries, graduation and corporate events, and many more events. For your occasion cakes, contact us or book a consultation date so we can discuss your needs. All our cakes are freshly baked and iced by hand, made with the finest ingredients and decorated with care. We also provide cupcakes for all occasions, such as Weddings, Birthdays, Baby showers, Corporate events, Christmas and much more.

Our cakes are designed especially for you, we can use your hobby or interests to design a cake for your special occasion. Even if you have a wild idea for a cake, we are game for it, we love a challenge.

For families that want fresh cakes, rather than cakes filled with preservatives, we offer a service where you can specify what you want on your cake and pick it up after it is baked. We would welcome the opportunity to earn your trust and deliver you with the best service in the industry.

Apart from you and what you are wearing for your occasion, a cake is always another centerpiece for your guest to focus on. So let us WOW! them together 

Luster Cupcakes 

Cupcakes are the latest cuties, you can have them for any occasion, as a surprise or as a gift. Just as you would send a box of chocolate you can send a box of cupcakes. We offer a cupcake service in which you can specify what type of designs you want on your cupcakes, such as a handmade bag, a hat, flowers, the list is endless!

You could use cupcakes to send any message you want, such as “Happy Birthday”, “We are having a baby”, “Will you marry me?” and much more. You decide what design and message you want and we do the job.

Privacy policy

Luster cakes respect your privacy and will do everything possible to ensure the safety and security of your personal and financial information while shopping on our website. In acknowledgment of its obligations, Luster Cakes has adopted the following Privacy Policy in regard to information that it acquires in the course of its business:

We will use the information you give us in order to provide a high level of service. This information is not shared with outside parties except to complete your orders. In addition, customers have the option to register with our Website if they would like to receive our emails or newsletters. Customers who register will automatically receive periodic offers through our newsletter, but may opt out at any time by notifying us by email.

Our employees understand the  importance of customer privacy and have been trained on the proper handling and use of information given to us. We have strict NO ACCESS to customer details and are only shared with  employees that require it to perform their job. 

All card payments are collected by PayPal, which has one of the highest cyber security controls. We do not keep any of our customer’s card details and have no access to them as all payments are collected by the third party PayPal.

We do not give out information about our consumers to third parties only when compelled to do so by order of a duly-empowered governmental authority.

For returns and refunds, We regret to inform you that food products such as cakes cannot be returned. Contact us if you have any questions in regards to this Privacy Policy or any products offered by Luster Cakes, please email us at info@lustercakes.co.uk

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